276 Mosfellsbær
[email protected]
+354 5105900

Payment/Card Problems

Payment Assistance

Encountering difficulties while attempting to pay for goods online?Follow these steps for a seamless resolution:

Check Available Funds:
Ensure your credit or debit card has sufficient funds to cover the transaction amount.

3D Secure Protocols:
Verify whether your card issuer supports 3D Secure protocols. If unsure, contact your card provider for assistance.

Try Another Card:
If the issue persists, try using an alternative credit or debit card for payment.

For Further Assistance:

Should you require additional support with payment or card-related issues, please reach out to [email protected]. Provide pertinent information based on your experience, detailing the steps you’ve taken.

Additionally, specify your desired time for entering the Hot Springs. Based on availability and the time until your preferred admission, we may be able to book the admission and send you a secure payment link.

If the Issue Persists:

If the problem persists, and you are unable to make an online reservation, you are welcome to show up without a reservation (limited to a maximum of 2 people). Our on-site team will be ready to assist with payment.

We appreciate your understanding and look forward to providing you with a delightful experience at Hvammsvik Hot Springs.

How to find us


276 Mosfellsbær, Iceland

Hot Springs

Come Find Us

Hvammsvík is a truly unique location, only 45 minutes drive from Reykjavik city center.

Hvammsvik Hot Springs are open daily from 10am to 10pm (last entry at 8.30pm).

Tickets need to be purchased online ahead of your visit. A booking is needed to enter the Hvammsvík estate grounds, so please make sure to check availability and book before you stop by.

Hvammsvík Map